Personal Licence Courses for the Hospitality Industry
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Training and support for leisure industry professionals

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Online ‘Customer Service’ Course

£30.00 +VAT

This online course covers the key elements of how to identify and provide excellent customer service.

  • Access online, anywhere, anytime
  • Personalised, printable certificate
  • Personal dashboard to track your progress, or employees' progress

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Quantity discounts
1 2-9 10+
£30.00 £25.00 £20.00

Product Description

Good customer service is a basic expectation – becoming excellent every time is proven to result in happy customers, repeat sales and recommendations. This e-learning course explores the importance of excellent customer service and how it can be applied to your business.

e-Learning ‘Customer Service’ course content:

  1. Fashioning Service Excellence
  2. Looking to Impress
  3. Overcoming Obstacles
  4. Working Together

As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses.

MULTI-PURCHASE DISCOUNTS

1 Course £30, 2-9 Courses £25 each, 10+ Courses £20 each – All prices subject to VAT
All courses can be purchased individually, or a business owner can purchase for their team, in blocks, in any combination.

General Course Info

e-Learning from Inn-Dispensable
Making your professional life easier…

As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses. Our e-Learning courses aim to develop skills and knowledge across front-of-house and kitchen. They also include the key compliance areas, covering safety and legislation.

Courses can be accessed online anywhere at anytime, paused and resumed. On completion, the learner is awarded a personalised, printable certificate of achievement.

Each learner is set up with their own dashboard to access courses and monitor progress. Additional courses can be purchased and added at any time. Business owners can purchase courses for their employees and monitor progress via a ‘manager’s dashboard’.

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