Personal Licence Courses for the Hospitality Industry
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‘Hotel Guest Service’ Online Course

£30.00 +VAT

Provide your guests with service excellence by following this online course designed for front-line hotel staff (including: reception, concierge, housekeeping and food services).

  • Access this interactive online course anywhere, any time and on any computer or mobile device (Windows, Apple, Android, iOS, etc).
  • Recognised and endorsed by the principal awarding bodies within the hospitality industry.
  • Personal dashboard to track your progress, or employees’ progress.
  • Access a personalised, printable ‘Hotel Guest Service’ certificate upon completion of this course.

Buy multiple ‘online’ courses (in any variety) to qualify for discounts (see below). e.g. 1x ‘Hotel Guest Service’ course  + 1x ‘Hotel Receptionist’ course bought at the same time = £25 each +VAT

Demo Back to Shop & FAQs Basket & Checkout

Quantity discounts
1 2-9 10+
£30.00 £25.00 £20.00

Product Description

Ideal to enhance existing skills, or for somebody entering the hotel industry, to gain an understanding of the key components of interacting with guests.

Online ‘Guest Service’ course content:

  1. How To Provide Excellent Guest Service
  2. How To Create The Right Impression
  3. How To Communicate Successfully With Guests
  4. Dealing Effectively With Guest Complaints
  5. Working Well In A Team
MULTI-PURCHASE DISCOUNTS

1 Course £30, 2-9 Courses £25 each, 10+ Courses £20 each – All prices subject to VAT
All courses can be purchased individually, or a business owner can purchase for their team, in blocks, in any combination.

Please Note: Your order will be processed during working hours (Mon to Fri, 9am to 5pm), when you will be sent a welcome email with full instructions on how to access your course, or set up your team.

As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses.

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