Personal Licence Courses for the Hospitality Industry
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‘Customer Service’ Online Course

£30.00 +VAT

This Customer Service course covers the key elements of how to identify and provide excellent customer service.

  • Access this interactive online course anywhere, any time and on any computer or mobile device (Windows, Apple, Android, iOS, etc).
  • Recognised and endorsed by the principal awarding bodies within the hospitality industry.
  • Personal dashboard to track your progress, or employees’ progress.
  • Access a personalised, printable ‘Customer Service’ certificate upon completion of this course.

Course Duration: 1 hour* (37 pages)
* Average time taken by previous candidates.

Buy multiple ‘online’ courses (in any variety) to qualify for discounts (see below). e.g. 1x ‘Customer Service’ course  + 1x ‘Service That Sells’ course bought at the same time = £25 each +VAT

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Quantity discounts
1 2-9 10+
£30.00 £25.00 £20.00

Product Description

Good customer service is a basic expectation – demonstrating professional excellence is proven to result in happy customers, repeat sales and recommendations. This online course explores the importance of excellent customer service, and how it can be applied to your business.

Online ‘Customer Service’ course content:

  1. Fashioning Service Excellence
  2. Looking to Impress
  3. Overcoming Obstacles
  4. Working Together
MULTI-PURCHASE DISCOUNTS

1 Course £30, 2-9 Courses £25 each, 10+ Courses £20 each – All prices subject to VAT
All courses can be purchased individually, or a business owner can purchase for their team, in blocks, in any combination.

Please Note: Your order will be processed during working hours (Mon to Fri, 9am to 5pm), when you will be sent a welcome email with full instructions on how to access your course, or set up your team.

As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses.

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