Personal Licence Courses for the Hospitality Industry
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Training and support for leisure industry professionals

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Online ‘Hotel Receptionist’ Course

£30.00 +VAT

Provide your guests with service excellence by following this online course designed for hotel reception staff.

  • Access this interactive online course anywhere, any time and on any computer or mobile device (Windows, Apple, Android, iOS, etc).
  • Recognised and endorsed by the principal awarding bodies within the hospitality industry.
  • Personal dashboard to track your progress, or employees’ progress.
  • Access a personalised, printable ‘Hotel Receptionist’ certificate upon completion of this course.

Buy multiple ‘online’ courses (in any variety) to qualify for discounts (see below). e.g. 1x ‘Hotel Receptionist’ course + 1x ‘Hotel Guest Service’ course bought at the same time = £25 each +VAT

Demo Back to Shop & FAQs Basket & Checkout

Quantity discounts
1 2-9 10+
£30.00 £25.00 £20.00

Product Description

Ideal to enhance existing skills, or for anyone entering the hotel industry and wishing to gain an understanding of the key components of interacting with hotel guests.

Online ‘Hotel Receptionist’ course content:

  1. Understanding The Role of a Receptionist
  2. Knowing Your Hotel
  3. Main Functions of a Hotel Management System
  4. The Correct Telephone Manner
  5. How To Take Room Reservations
  6. Checking Guests In and Out
  7. Understanding Room Rates, And How To Manage Them

1 Course £30, 2-9 Courses £25 each, 10+ Courses £20 each – All prices subject to VAT
All courses can be purchased individually, or a business owner can purchase for their team, in blocks, in any combination.

Please Note: Your order will be processed during working hours (Mon to Fri, 9am to 5pm), when you will be sent a welcome email with full instructions on how to access your course, or set up your team.

As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses.


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