Here are a few helpful extracts from our Responsible Alcohol retailing course. Why is alcohol classed as a drug? When consumed, it affects the physical, mental and emotional state ofā¦ read more →
Carrie Longton, founder of Mumsnet, has published her āwish listā for pubs to make them more family friendly, its worth taking note as there are over 1 million members ofā¦ read more →
Tips, gratuities, service charges (mandatory or discretionary), tips paid to employees via a cheque/credit charge, cash gratuities paid into a staff box, tips paid directly to employees āin handā. Whatā¦ read more →
All evidence suggests that rather than āWe always go down the pubā, people now say āWe go down the pub ā if there’s a reason to do soā. The daysā¦ read more →
Today’s pub customers are older, more demanding and savvier. They can see through marketing and are determined to get what they want. Competition for great customers begins with great employees,ā¦ read more →
Personal Licence Exam Tips Remember, it’s only natural to feel a bit nervous when doing an exam. This can actually help, as it increases adrenalin levels ā and gives usā¦ read more →
If you’re considering a career as a Business Development Manager here are some competencies you might need (not an exhaustive list!!): Influencing and Negotiation Is able to negotiate and sellā¦ read more →
Music: The Salutation Inn benefits from a piano situated by a window looking out on to rolling countryside. The pub also regularly hosts folk bands for live music. Pub games:ā¦ read more →
Many licencees struggle when seeking to recruit new staff (especially chefs!) Here are some tips for key questions to ask… 1. Tell me about yourself A good (or at theā¦ read more →